So, we called and canceled our Cable TV from Cox Communications about a week ago. When I called, I told them that I have residential TV service but commercial Internet and that I do not want my Internet canceled. They told me that wasn’t a problem. So, we went out of town for Christmas and got back in town. This morning I was working online and then my Internet went out. I didn’t have time to deal with it then, so I left. When I got back and checked on it, I could see that it wasn’t connected for some reason but couldn’t find out why. So I called them and they had someone out in like 40 minutes. Cox Communications sent someone out who cut the cable line to our house. They didn’t release that I had business Internet services!
I’m so glad I spent my free time today dealing with this.
