I have a client using Windows Server 2003 Shared Fax Services. Recently, all their incoming faxes stopped being answered. I opened up the Fax Service Manager and right clicked on Fax (Local) and selected properties. There is a checkbox labeled “disable the reception of new faxes”. This box was checked. Of course, I don’t want this, I want it to answer the fax.
So I uncheck it and press Okay. Guess what? I get a window that says “Unexpected Error”. I searched the Internet, Microsoft’s Knowledge Base, etc. Nothing. I posted the question on Microsoft’s Partner Newsgroup.