COX Technologies, LLC’s Las Vegas Geeks and St George Geeks is now using a new dispatch program. When clients call us, we will put their call directly into our new program. Our program will create the work orders for us (which we will then print) and after the call is done, we’ll add our notes to the program and will then create an invoice from it.
We also have a new online customer self-service center, which is called “COX Technologies Customer Direct“.
Our clients will be able to see all service that happens after January 1, 2006. They can leave feedback for calls. They’ll be able to create statements on the fly, and so much more!
We’re excited for the prospects this brings us for better customer service!
