As most of you know, I own a computer repair company called Las Vegas Geeks. One of the most common problems I run into is viruses, spyware, or some other kind of malware. There are some great utilities out there to help clean up these problems, but new malware comes out faster then the tools to clean them up. Yesterday, I was at two different places that had the same malware, Rootkit.Zlob. I was able to most of the problems fixed using ComboFix, Hijack This, Spybot and a quick scan of MalwareBytes’ Anti-malware. But the system was still running very sluggish. I did a full scan with MalwareBytes and it would find two results of Rootkit.Zlob in the C:\Documents and Settings\%Username%\ folder. When I tried to remove this with Malwarebytes, the system would freeze up. I could find the folder with the Command Prompt, but of course, since its a rootkit, I couldn’t remove it or find anything inside of the folder. I thought about trying to use Windows Recovery Console, but since the problem is the Documents and Settings folder, the default settings of Recovery Console would not have allowed me to get into this folder. And the system was running slowly enough that I didn’t want to try to change those settings. So, I used a LiveCD and booted up the system. I could then find this folder and remove it. The system ran great after that. I should also have had the same results plugging the drive into a different PC, although I didn’t try that.
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Las Vegas Geeks now has a new radio ad on Newsradio 840 KXNT.
What do you guys think? Like it? Dislike it?
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I’m proud to announce that Las Vegas Geeks is now sponsoring “Jerk of the Week” on Newsradio 840 KXNT.
Jerk of the Week is a weekly segment held during the Casey Hendrickson show on Fridays in the 6 pm hour.
I just found out that the wife already posted this news already.
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As all know, the price of unleaded gas (as well as diesel fuel) keeps rising. For example, yesterday, in Mesquite, Nevada, I saw a sign for regular gas at $4.42/gallon. Has prices gotten to a point yet where you have started changing your driving habits? If so, how? If not, at what price to you anticipate a change in driving habits? In our life, the Wife & I have started making changes. For those who don’t know, I have a Nissan Titan V8 Truck. It gets about 15-miles per gallon. Since I travel around town so much, it keeps getting more expensive to fix people’s computers. My wife has a Toyota Prius Hybrid. We are averaging about 45-miles per gallon. Since I drive more than her, I’ve started driving her car almost everyday. Another change that I’ve made is to slow down a little bit. I was up in Utah yesterday and, as I was coming home, instead of driving my normal75-85 MPH, I slowed down and drove about 70 MPH the entire trip home. Driving the Prius will certainly save money, but will slowing down a little bit really save money? I’ll keep you posted.
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Las Vegas Geeks is 4 years old this month. Its crazy to think that its been that long!
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I purchased the domain name LocalPCTech.com yesterday. It seemed like a good additional for COX Technologies, LLC. At this time, I’m just having LocalPCTech.com forward all traffic to COXTechUSA.com. I’m not sure what I’ll do with it in the future.
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COX Technologies, LLC’s Las Vegas Geeks and St George Geeks is now using a new dispatch program. When clients call us, we will put their call directly into our new program. Our program will create the work orders for us (which we will then print) and after the call is done, we’ll add our notes to the program and will then create an invoice from it.
We also have a new online customer self-service center, which is called “COX Technologies Customer Direct“.
Our clients will be able to see all service that happens after January 1, 2006. They can leave feedback for calls. They’ll be able to create statements on the fly, and so much more!
We’re excited for the prospects this brings us for better customer service!
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